We’re excited to roll out our new internal booking system — built to simplify how you manage interviews on AppStoreResearch. Here’s everything you need to know to get started.

With the new booking system, everything from scheduling to hosting and getting paid now happens within the platform. No more juggling tools like Google Calendar or Calendly.

You’ll notice two new tabs at the top of your dashboard:

• Bookings — where you can see upcoming sessions

• Availability — where you set your availability for calls
  
  
  

Step 1: Connect Your Google Calendar (Optional)

Connecting your Google Calendar is completely optional. If you don’t have one or prefer not to connect it, that’s perfectly fine.

However, keep in mind that connecting your calendar enables you to:

• Prevent double bookings

• Automatically sync scheduled calls to your calendar
  
  
  

Step 2: Set Your Availability

Go to the Availability tab to define when participants can book calls with you.
You can:

• Select specific days and time slots when you're available

• Mark entire days as unavailable if needed

• Update your availability anytime

These settings apply to all your active and future projects.

Step 3: Create a Project

Once your project is published and receiving applications:

1. Review and select participants

2. Selected participants will be able to book a time with you based on your availability

3. All bookings will be visible under the Bookings tab

Need to reschedule or cancel?

• Use the chat to coordinate with the participant

• Ensure the participant confirms any proposed changes

• Remember: No cancellations or reschedules are allowed within 24 hours of the meeting. In urgent cases, contact the participant and our support team to help coordinate: hello@appstoreresearch.com or via the Live Chat.

Step 4: Join the Call

Go to the Bookings tab to access your upcoming interviews.

• The Start Session link is available immediately — feel free to start early if both parties agree

• A session is marked completed when both you and the participant join and exit the call

Pro tip: Avoid leaving the call early — let the participant finish and exit first to ensure smooth tracking.

Step 5: Payment

After your meeting:

• You can manually mark the session as completed to trigger instant payment

• If not marked manually, payment will be sent automatically after 48 hours

Had a no-show or technical issue?

• Reach out to support via live chat or email us at hello@appstoreresearch.com

Step 6: Leave a Review

After the call, take a moment to review your experience with the participant:

• Share a public review visible to other researchers

• Submit a private note, visible only to the participant

Your feedback helps improve the quality of interviews across the platform.

Need Help?

Feel free to reach out to our support team via live chat or drop us an email at hello@appstoreresearch.com — we’re here to help!