How do I collect my incentives?

Jonathan Kennedy
Mar 13, 2024

Follow these steps to collect your incentives.

  1. Upon completion of the call, participants should mark it as Attended.

  2. The next step is for the researcher to confirm that the call was completed. Within 2-5 business days, you will receive your incentive on your platform balance.

  3. Once the money is reflected in your balance, you can request a payout via Paypal or Wise. The payout will be processed within 2-3 business days. Please note that to request a payout, the balance should be a minimum of $150, and there is a 10% admin fee on all participant payouts.

Are there any fees for participants?

Yes, participant payouts are subject to a 10% admin fee.

We take 10% admin fee on participant’s payouts, this covers the 4-6% transaction fee taken by Stripe, which we cover when the researcher makes their payment and the other 5% is our admin/service fee.

We strongly suggest using Wise if it's available to you. We can payout balance to balance with no receiving fees.

If you withdraw above $500 the fee is reduced to 6%.

You can also review the Terms & Conditions here.

If you have any questions or need assistance with our services, please feel free to reach out to us at We are always here to help and provide support whenever you need it.