Paying Incentives
March 13, 2024
Can I pay incentive off the platform

Author
Jonathan Kennedy
No, it is not allowed to pay participants outside of the app store research platform.
All participants recruited through the platform must receive their incentives via the platform.
Paying outside the platform is considered a violation of the rules and can result in restricted access or account penalties.
Why All Payments Must Go Through the Platform
Processing payments through the platform is important for several reasons:
Protection Against Disputes
Payments on the platform create a verifiable record. In case of any dispute about whether the participant completed the project, both researchers and participants are protected.Confirmation of Work
Platform payments confirm that the participant fulfilled their responsibilities. This helps maintain accurate records and enhances the participant’s reputation on the platform.Avoiding Fraud or Miscommunication
Paying off-platform increases the risk of fraud, miscommunication, or incomplete transactions. The participant may not receive the correct amount, or payment may not be linked to the correct project.Compliance and Reporting
Platform payments ensure proper tracking for accounting, tax, and reporting purposes for both researchers and participants.Fairness Across the Community
Paying outside the platform creates an unfair environment for other researchers and participants, undermining trust in the platform and its processes.
Summary
Always pay participants through the app store research platform. This ensures:
Safe and verifiable payments
Proper recognition of participants’ work
Compliance with platform rules
Protection against disputes and fraud
If you have questions about payment processing or issues with a transaction, contact support at support@appstoreresearch.com.